Support Overview

MediaMan comes with limited free customer support services. Please follow these guidelines to get answer to your question about the MediaMan software, or to solve a technical problem.

Before you ask for technical support, you are strongly advised to check out the download section to see if a newer version is available. It may have solved most of the technical issues you encountered already. Also, please note that only the latest version of the program is eligible to the technical services. You can subscribe to the newsletter to keep informed of program updates.

Top Issues:

• Virtual shelf appeared to be jagged, with a pink outline, may disappear upon selecting
• Important information regarding version 2.30
• MediaMan encountered a fatal error and crashed
• Upgrading from an earlier version of MediaMan 
• Why isn't my webcam working?

I have a question.

• Visit the frequently asked questions section to get a quick answer.

My problems haven't been solved

• Register and post the details about the problem at the technical support section of the user community. Or use the contact form to talk to the author through email.