Getting Started and FAQs
Use these links if you encountered any problem while using the software, or have any question regarding how the software works.
- MediaMan Guide and Topics, understanding concepts of MediaMan and general usage information
- MediaMan Library Reference Guide, technical documentation about MediaMan Library setup procedure and general usage
- MediaMan FAQ
- MediaMan Library FAQ
- Program Crash and other severe technical issues
- Collection file healthness and damages
- Backing up collection file
- System Requirements and technical information
- Licensing and product activation
- Safely obtain MediaMan software and piracy
- Webcam & USB barcode scanners
Forum Access
For topics not covered in guides and FAQs, you can post them at the forum for discussion with other users and the author of the product. A valid email address is required to register at the forum and posting.
Lost Activation Key
If you lost your activation key, enter your original registered email address below to retrieve it by email. This process is automated, you'll be receiving your key very soon. Make sure you white-list @imediaman.com domain to prevent the message from being classified as spam.
EMail the Author
To email the author, send your messages to:
- He Shiming / heshiming@imediaman.com (for general inquiries)
- MediaMan Technical Support / support@imediaman.com (for technical support)
Alternatively, you can send a message using the contact form below to reach the author quickly. Make sure you are not blocking emails from @imediaman.com and you entered a correct email address to get a timely response.